IKEA!!!

back from Sydney 4 days trip few days back

have been busy with moving house stuffs

signed the lease and the contract commence on 10th which is today..

dropped by the new place this afternoon then head to Ikea after that to look for furniture as the apartment is unfurnished..

we thought everything is well planned as there is this promotion with any purchase of Sultan mattress, Ikea will provide free delivery including everything that u buy on that day!

but the things is, after making the payment and we make our move to the "home delivery" department, only we know from the staff that everything will be delivered on the next day itself(Sunday)!!!

it's a big big trouble for us cause we're staying in an apartment, and we have to make the elevator booking for moving in stuffs with the apartment's building manager so that they will prepare an elevator for us for moving in.

we've already make the booking on monday because it's booked out other time and most importantly, it is closed on sunday!

so i tried negotiating with the ikea staff but she told us that it is the policy!!!she has to stick with the policy..

POLICY! there's no way to negotiate at all??

i mean what am i suppose to do if the building manager does not work on Sunday?

where should i get my stuffs delivered to???

i don't believe that there is no way to make another time arrangement for this kind of situation..!

can somebody tell me, am i wrong in this?

oh come on, seriously i was damn pissed! i understand that this is the policy, but can't they have any exception for case like this??furthermore, there is no clause written in the free delivery notice that it has to be delivered the next day! how am i supposed to know?? herrggghh!!!

and then, i went to another staff, and she told me the same thing,seriously i really felt like speaking to the customer service to see if this IKEA policy is that strict that no exception is allowed..

omg,mood ruined!